FAQ's  |
| |
| 1. Do
you own a retail store? |
| 2. How
can I place an Order? |
| 3. How
can i pay for my purchase? |
| 4. Do
you charge for shipping & delivery? |
| 5. Do
you offer set-up & installation? |
| 6. When
will i be contacted to confirm my order? |
| 7. When
will i be contacted regarding the delivery? |
| 8. Do
you have a catalog? |
| 9. Who
do i call if i need a spare part or service? |
| 10. How can
i exchange a product? |
| 11. What is
your warranty Policy? |
| |
| |
| 1. Do you own a retail
store? |
Yes, we have dealers/showrooms
in 90 locations all over India. Please e-mail us at customercare@fitness-world.in
,We will provide you with the nearest location. |
 |
2. How can I place
an Order?
|
Fitness world offers two
methods for you to place your order:
Ordering by e-mail: Our friendly
staff will help you select your fitness equipment based
on your individual needs. Our top brands and competitive
prices ensure that you'll be completely satisfied. Please
e-mail us at customercare@fitness-world.in
Our sales representative will contact you regarding shipping
information. In-stock items are shipped 24-48 hours after
we receive the order.
Ordering by Fax or Post: Fax
your order to 011- 22527400 or Post your order to the following
address:
K& K Healthcare Pvt. Ltd.
17, Vardhman Tower,
Preet Vihar, Delhi-110092 |
|
3. How can i pay for
my purchase?
|
You can pay by cash or
sending a Demand Draft, Pay Order or a Banker Cheque in
favour of K & K Healthcare Pvt. Ltd., payable at New
Delhi. |
| |
4. Do you charge for
shipping & delivery?
|
Our shipping charges are
based on item and shipping destination. Please email us
for the details of the shipping cost. We will arrange door
delivery also on actual charges. |
| |
5. Do you offer set-up
& installation?
|
Yes we do offer set-up
and installation. |
| |
6. When will i be contacted
to confirm my order?
|
Prior to processing your
order, Our representative will contact you to confirm pricing,
shipping, and product delivery. |
|
7. When will i be contacted
regarding the delivery?
|
Immediately after your
order is processed, we will e-mail or call you with your
shipping information within 48 hours. |
| |
8. Do you have a catalog?
|
Our Web-site ( www.fitness-world.in
) works as our online catalog. We try to add products regularly
to give you the best possible selection. Please contact
our customer care department. |
| |
9. Who do i call if
i need a spare part or service?
|
Please send us an e-mail
to CUSTOMERCARE@FITNESS-WORLD.IN
.Let us know the product that you have, and we will refer
to a trained technician in your area. |
|
10. How can i exchange
a product?
|
You cannot exchange a
product once you have purchased. |
| |
11. What is your warranty
Policy?
|
Most of our products are
sold with an existing warranty for a period of one year.
We are giving 1 year to 10 year for Motor . However, this
will vary from products to products. For further details
please contact our customer care department.
|
|
